--- title: "Canon uniFLOW Printers" canonical: "https://help.fscj.edu/space/TSD/2566094850/Canon%20uniFLOW%20Printers" format: markdown --- | **Faculty and Staff: Printers** | | --- | | [Getting Started with FSCJ Printers](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#Getting-Started-with-FSCJ-Printers) | | [Important Steps for Your First Time Printing](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#Important-Steps-for-Your-First-Time-Printing) | | [Printer Locations](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#Canon-uniFLOW-Printer-Locations) | | [How to Send a Print Job  ](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Send-a-Print-Job.1) | | [How to Release a Print Job](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Release-a-Print-Job-Using-Canon-uniFLOW.1) | | [How to Copy a Document](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Copy-a-Document-Using-a-Canon-Printer.1) | | [How to Scan a Document to Email](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Scan-a-Document-to-Email) | | [How to Scan a Document to OneDrive ](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Scan-a-Document-to-OneDrive.1) | | [How to Reset or Retrieve Your Canon uniFLOW Print PIN ](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#How-to-Reset-or-Retrieve-Your-Canon-uniFLOW-Print-PIN.1)
[Troubleshooting](https://fscj.atlassian.net/wiki/spaces/TSD/pages/edit-v2/2566094850#Troubleshooting) | ## Getting Started with FSCJ Printers FSCJ uses UniFLOW to provide convenient and secure printing, copying and scanning from the printers across all campuses and centers. The new fleet of printers give you greater flexibility in where you work and where you collect your documents. You can send a document to your print queue from home, your office, a coffee shop or even a teacher station. Then, visit a printer at any FSCJ campus or center, scan your FSCJ ID card and release the document from your queue. Because your document stays in the queue until you sign in at a printer, confidential information is better protected and pages are less likely to be left unattended. You are also able to retrieve documents from a convenient printer instead of returning to the location where you originally submitted the print job. In addition to printing, you can copy documents, scan them to supported destinations and connect your Microsoft OneDrive account to print files from OneDrive or scan files directly to it. ## Important Steps for Your First Time Printing Before using a printer for the first time, look for an email from **UniFLOW** containing your unique six-digit PIN. **This message will come from UniFLOW, not FSCJ.** You will need this PIN available when you visit a printer for the first time and to register your account with the new system. At the printer, enter the six-digit PIN from your registration email and follow the prompts on the screen. Then, after registration, you can print from any participating FSCJ printer using either your six-digit PIN or your FSCJ ID card. [Watch: [How to Register](https://fscj.instructuremedia.com/embed/88dfe4a2-671f-4d13-8ae9-078f81b91bb7)] ## **How to Send a Print Job **  Canon uniFLOW allows employees to send a document to a single secure print queue and release it from any uniFLOW-enabled Canon printer at the College.  Your document will not print immediately. It will remain in your secure print queue until you authenticate at a printer using your employee badge or Print PIN.  ### **Send a Print Job**  1. Open the document you want to print. 2. Select **File**, and then select **Print**, as you normally would. 3. From the list of available printers, select: **FSCJ Canon uniFLOW** 4. Select the desired print settings, such as: - Number of copies - Although the default setting may show color as an option, most printers will only print in black and white, as they did previously. - Single-sided or double-sided - Page orientation - Paper size 5. Select **Print**. 6. Go to any uniFLOW-enabled Canon printer to release the print job. **Important**  Sending a document to the secure print queue does not immediately print the document. You must authenticate at a printer and release the job before it will print.  ## **How to Release a Print Job Using Canon uniFLOW**  Documents sent to the uniFLOW secure print queue remain protected until you authenticate at a Canon printer and choose to print them. You may release your print job from any uniFLOW-enabled Canon printer in the College fleet.  **Release a Print Job**  1. Go to any uniFLOW-enabled Canon printer. 2. Authenticate using one of the following methods: - Swipe or tap your employee badge on the printer’s badge reader. - Select **PIN Code** and enter your assigned Print PIN. 3. From the printer’s home screen, select **Secure Print**. 4. Your available print jobs will be displayed. 5. Select the print job or jobs you want to release. 6. Review or change the available print settings, when needed. 7. Select **Print Jobs**, **Print**, or **Start**, depending on the button displayed. 8. Collect your printed documents. 9. Select **Log Out** before leaving the printer. You may also be able to log out by swiping or tapping your badge again.  **Delete an Unneeded Print Job**  1. Open **Secure Print**. 2. Select the print job you no longer need. 3. Select **Delete**. 4. Confirm the deletion when prompted. **Protect Your Account**  Always log out before leaving the printer. Remaining logged in could allow another person to access printer functions using your account.  ## **Printer Locations**   Print jobs sent to **FSCJ Canon uniFLOW** may be released from any uniFLOW-enabled Canon printer in the College fleet. Select your Campus or Center below to view available Canon uniFLOW printer locations.  
Administrative Offices (9 Locations) - Room 101E - Room 105J - Room 200M - Room 203C - Room 205A - Room 305H - Room 308A - Room 401P - Room 408G
ATC (3 locations) - Room T114 - Room T130 - Room T213
Cecil Center (5 locations) - Room A101L - Room A112 - Room G103 - Hangar Room H111 - ACE Room K1118
Downtown Campus (9 locations) - Building/Room A1021 - Building/Room A1046 - Building/Room A1123B - Building/Room A1179 - Building/Room A2036 - Building/Room A2101S - Building/Room A3001 [YEAR UP] - Building/Room B115A - Building/Room VERC
Deerwood Center (8 locations) - Faculty Offices B2226 - Mailroom C2301 - Receiving C2340 - Mailroom D2400 - Student Support D2400 - NOC E1509 - Testing & Assessment E2400N - Room E2506A
Kent Campus (9 locations) - Building/Room A100 - Building/Room A102 - Building/Room A203 - Building/Room B100 - Building/Room B102 - Building/Room B254 - Building/Room C100 - Building/Room D251 - Building/Room E238
Nassau Center (2 locations) - Building/Room A105 - Building/Room B102
North Campus (8 locations) - Building/Room A224 - Building/Room A314 - Building/Room C102 - Building/Room C205 - Building/Room D304 - Building/Room E134 - Building/Room E210 - CJC - Room P106
South Campus (19 locations) - Building/Room A100 - Building/Room B201 - Building/Room N129 - Building/Room C104 - Building/Room D100 - Building/Room F211 - Building/Room G300 - Building/Room H107 - Building/Room M1120 - Building/Room M2163 - Building/Room N200 - Building/Room P110 - Building/Room R125 - Building/Room T101B - Building/Room T223 - Building/Room U101 - Building/Room U102 - Building/Room U129B - Building/Room U132A
Urban Resource Center (9 locations) - Room 102 - Room 107 - Room 108 - Room 130B - Room 216 - Room 312 - Room 402 - Room 412 - Room 415
**Report Incorrect Location Information**  To report a missing printer or incorrect location information, contact your local Campus Tech Support. ## **How to Copy a Document Using a Canon Printer**  Employees must authenticate at a uniFLOW-enabled Canon printer before using the copy function.  **Copy a Document**  1. Authenticate at the printer by: - Swiping or tapping your employee badge on the badge reader, or - Selecting **PIN Code** and entering your Print PIN. 2. Select **Copy** from the printer’s home screen. 3. Place the original document: - Use the automatic document feeder for loose, multipage documents. - Use the scanner glass for books, bound materials, photographs, delicate originals, or a single page. 4. Select the desired copy settings, such as: - Number of copies - Single-sided or double-sided - Paper size - Enlargement or reduction - Stapling or sorting, when available 5. Press the green **Start** button. 6. Collect the copies and remove the original document from the feeder or scanner glass. 7. Select **Log Out** before leaving the printer. ## **How to Scan a Document to Email**  Canon uniFLOW allows employees to scan documents and send them by email.  Depending on FSCJ’s configuration, you may be able to:  - Send a scan to your own FSCJ email address using **Myself** or **Scan to Myself**. - Send a scan to another approved recipient using **Email**, **Mail**, or **Exchange**. Button names may differ slightly depending on the printer model and configuration.  **Scan a Document to Your FSCJ Email Address**  1. Authenticate at the printer by: - Swiping or tapping your employee badge, or - Selecting **PIN Code** and entering your Print PIN. 2. Select **Scan**. 3. Select **Myself** or **Scan to Myself**. 4. Place the document: - Use the automatic document feeder for loose, multipage documents. - Use the scanner glass for books, photographs, delicate originals, or a single page. 5. Review or change the scan settings, such as: - File name - File type - Color or black and white - Single-sided or double-sided - Resolution - Page orientation 6. Select **Start Scan** or press the green **Start** button. 7. Review the scanned pages on the printer screen. 8. Select **Send**. 9. Confirm that the scan was submitted successfully. 10. Select **Log Out** before leaving the printer. The scanned document will be sent to the FSCJ email address associated with your uniFLOW account.  ## **How to Scan a Document to OneDrive**  Canon uniFLOW allows employees to scan documents directly to their FSCJ OneDrive account.  Before using this feature for the first time, you may need to authorize uniFLOW to connect to OneDrive.  **Before Your First Scan**  1. Open a web browser and go to: [https://fscj.us.uniflowonline.com/](https://fscj.us.uniflowonline.com/) 2. Select **Continue with FSCJ** or **Sign in with Microsoft**. 3. Sign in using your FSCJ credentials and complete multifactor authentication when prompted. 4. On the uniFLOW dashboard, locate the **Notifications** or **Connections** section. 5. Select the option to connect or authorize **Microsoft OneDrive**. 6. Select **Authorize**. 7. Complete the Microsoft sign-in and authorization process. 8. Return to the uniFLOW dashboard and confirm that the OneDrive connection was completed successfully. The authorization process normally needs to be completed only once unless the connection is removed or expires.  **Scan to OneDrive**  1. Authenticate at a uniFLOW-enabled Canon printer by: - Swiping or tapping your employee badge, or - Selecting **PIN Code** and entering your Print PIN. 2. Select **Scan**. 3. Select **OneDrive** or **Scan to OneDrive**. 4. Place the document: - Use the automatic document feeder for loose, multipage documents. - Use the scanner glass for books, photographs, delicate originals, or a single page. 5. Select the OneDrive folder in which the document should be saved. 6. Review or change the scan settings, such as: - File name - File type - Color or black and white - Single-sided or double-sided - Resolution - Page orientation 7. Select **Start Scan** or press the green **Start** button. 8. Review the scanned pages and settings. 9. Select **Send**. 10. Confirm that the scan was submitted successfully. 11. Select **Log Out** before leaving the printer. The document will be saved in the selected folder within your FSCJ OneDrive account.  ## **How to Reset or Retrieve Your Canon uniFLOW Print PIN**  Your Print PIN allows you to authenticate at a uniFLOW-enabled Canon printer when your employee badge is unavailable or cannot be read.  Your Print PIN is different from your FSCJ password. Do not share it with another person.  **Retrieve Your Current Print PIN**  1. Open a web browser and go to: [https://fscj.us.uniflowonline.com/](https://fscj.us.uniflowonline.com/) 2. Select **Continue with FSCJ** or **Sign in with Microsoft**. 3. Sign in using your FSCJ credentials and complete multifactor authentication when prompted. 4. On your uniFLOW dashboard, locate **Identities**. 5. Select the row labeled **PIN**. 6. Select the three-dot menu at the end of the row. 7. Select **Show PIN Code**. Your current Print PIN will be displayed.  **Request a New or Reissued Print PIN**  The exact reset option depends on FSCJ’s final uniFLOW configuration.  Use the method available in the FSCJ environment:  **From the Printer**  1. On the printer login screen, select **Re-send PIN**, **Forgot PIN**, or the equivalent option. 2. Follow the instructions displayed on the screen. 3. Check your FSCJ email for the PIN notification. **From the uniFLOW Online Portal**  1. Sign in to: [https://fscj.us.uniflowonline.com/](https://fscj.us.uniflowonline.com/) 2. Locate **Identities**, and then select **PIN**. 3. Open the three-dot menu. 4. Select **[Confirmed Reset or Reissue Option]**. 5. Follow the displayed instructions. **Contact the FSCJ Technical Service Desk**  If no reset or re-send option is displayed, submit a request to the FSCJ Technical Service Desk by visiting [help.fscj.edu](http://help.fscj.edu) and clicking on Submit a Ticket:  Include:  - Your full name - Your employee ID - Your campus or department - Whether your employee badge is also affected Never include your current Print PIN in a service request.  **Protect Your Print PIN**  - Do not share your Print PIN. - Do not write the PIN on the printer. - Do not place the PIN on your employee badge. - Always log out of the printer after completing your work. [Watch: [How to Find Your PIN](https://fscj.instructuremedia.com/embed/5fba58a8-ee30-4e82-8d58-eb627939f82e)] ## Troubleshooting **The secure print queue is not listed**  Restart the application from which you are printing. If the queue is still unavailable, restart your computer.  **My document is not displayed at the printer**  Confirm that:  - You selected **[FSCJ Secure Print Queue Name]**. - You are logged into the printer using your own badge or Print PIN. - The print job was successfully submitted from your computer. See **How to Release a Print Job Using Canon uniFLOW** for additional instructions.  **My employee badge is not recognized**  Try entering your Print PIN instead.  If your badge has not yet been associated with your uniFLOW account, follow the badge-registration instructions provided during rollout or contact the FSCJ Technical Service Desk.  **My print job is not displayed**  Confirm that you:  - Sent the document to **FSCJ Canon uniFLOW**. - Logged in using your own badge or Print PIN. - Did not delete or cancel the print job from your computer. **The document feeder does not detect my pages**  Remove the pages and confirm that:  - Staples and paper clips have been removed. - The pages are aligned. - The paper guides are positioned against the edges of the document. - The document does not contain torn, folded, or damaged pages. Use the scanner glass for documents that cannot safely pass through the feeder.  **My copies are cut off or the wrong size**  Confirm that the correct paper size and orientation are selected. Reposition the original on the scanner glass or adjust the document guides in the feeder.  **I did not receive my scanned document in email**  Confirm that:  - You selected the correct scan profile. - The printer displayed a successful submission message. - The message is not in your Junk Email folder. - Your FSCJ email address is correct in your employee account. Large documents may need to be divided into smaller scans.  **The printer says authorization is required**  Sign in to the FSCJ uniFLOW Online portal and authorize the OneDrive connection. You may also receive an email containing a link to complete the authorization process, depending on the final FSCJ configuration.  **My scan is not in OneDrive**  Check:  - The folder selected at the printer - Your OneDrive **Recent** files - The file name entered during scanning - Whether the printer displayed a successful submission message **If any of the above troubleshooting steps do not resolve the issue please contact the Technical Service Desk:**  - By phone: (904) 632-3151 - By ticket: [Submit A Ticket](https://fscj.atlassian.net/servicedesk/customer/portal/21/group/55/create/267)